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News on winter operations
Open ski regions & reimbursement
*Please note partial operation! Information provided without guarantee!
For season tickets and 10-days flexible tickets
Safe is safe - 0% risk. For SuperSkiCard season tickets for winter 2020/21, purchased in pre-sale period by 31.12.2020, a refund can be requested if used for less than 15 days of skiing. No refund from the 15th day of skiing.
The amount of the reimbursement is based on an amortization calculation. If the season ticket has been used on 15 or more days of skiing, it is considered to have been used or amortized. For less than 15 days of skiing, € 50,- (adults) will be deducted from the purchase price for each day of skiing, the difference will be refunded.
Sample calculation: Season ticket bonus adult purchase price € 729, - Ski days: 6
6 x 50 = 300 >> purchase price 729 - 300 = € 429, - refund
This is how it works:
After the winter season from 3rd May 2021, you can apply for a refund for the season ticket using an online form. You will find the form on the website from May 3rd.
It is not necessary to send the KeyCard to claim the refund. It is sufficient to specify the compatible skipass number, which you can find on the KeyCard.
Our tip: Recharge your current KeyCard contactless in the Online ticket-shop in winter 2021/22.
10-days flexible ticket
0% risk also applies to the 10-days flexible ticket. If you bought your ticket in the pre-sale period up to and including 31.12.2020, unused days of skiing are automatically extended to the following season. Ticket holders do not have to take any action, the unused ski days can be used in the winter season 2021/22.